Privacy Policy

Last updated: March 2026

Introduction

This Privacy Policy explains how MimCrowd ("we", "us", "our") collects, uses, and protects your personal data when you use our website and services.

This website (www.mimcrowd.com) is operated by Marketing in Maritime Ltd

Marketing in Maritime Ltd
Airport House Business Centre
Purley Way, Croydon, Surrey
CR0 0XZ, United Kingdom

We take your privacy seriously and are committed to handling your data transparently and securely.

This policy applies to data collected via the website, applications, and any related communications (including email).

Information We Collect

We may collect and process the following types of personal data:

Name
Email address
Basic profile information
Account information
Information provided when contacting us
Usage data (such as interactions with the website)
Technical data (such as IP address, browser type, and device information)
Information from authentication providers (see below)

How We Collect Your Data

We collect data in the following ways:

When you provide it directly (e.g. creating an account or filling out forms)
When you communicate with us
When you use our website
Through authentication providers such as Google or Microsoft
Through analytics and cookies (see Cookies section below)

Authentication and Third-Party Login Providers

We may allow users to sign in using third-party authentication providers, including Google and Microsoft.

When you choose to sign in using one of these providers, we may receive certain information from them to create or authenticate your account. This typically includes your name, email address, and basic profile information.

We use WorkOS as a third-party service to manage authentication and identity. WorkOS securely handles login flows between our application and identity providers such as Google and Microsoft.

We do not have access to your password for these third-party services.

The information received from authentication providers is used only for:

verifying your identity
creating and managing your account
providing access to our services

You can revoke access to your Google or Microsoft account at any time through your account settings with those providers.

For more information:

Google Privacy Policy: https://policies.google.com/privacy
Microsoft Privacy Statement: https://privacy.microsoft.com

How We Use Your Information

We use your information to:

provide and maintain our services
manage user accounts
respond to enquiries and communications
improve our website and services
meet our contractual obligations
communicate with you where necessary
ensure security and prevent misuse

Where permitted, we may also send information about products or services that may be of interest to you. You can opt out of this at any time.

Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our services. This includes providers used for:

authentication and identity management (e.g. WorkOS)
payment processing and billing (e.g. Stripe)
email marketing and CRM (e.g. ActiveCampaign)
analytics (e.g. Google Analytics)
hosting and infrastructure
communications

Stripe

Where payments or subscriptions are involved, we use Stripe to create and manage customer records and process transactions. This may include storing your name, email address, and billing-related information within Stripe.

ActiveCampaign

If you sign up to receive marketing communications or express interest in certain topics, your details may be stored and managed using ActiveCampaign. This may include your name, email address, and preferences so we can send relevant updates. You can unsubscribe at any time using the link in our emails.

Google Analytics

We use Google Analytics to understand how users interact with our website. Google Analytics collects information such as pages visited, time spent on the site, and general location data (based on IP address).

This data is anonymised where possible and used only to improve our website and services.

You can learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites

We may also support browser-based opt-outs or consent tools to control analytics tracking.

Error Monitoring (Sentry)

We use Sentry to monitor and fix errors in our application. This helps us identify technical issues, improve performance, and ensure the reliability of our services.

Sentry may collect technical information such as browser type, device information, pages visited, and error logs. In some cases, this may include limited personal data such as IP address or user identifiers where necessary for debugging.

This information is used solely for diagnosing and resolving issues and is not used for marketing purposes.

Legal Disclosure

We may also disclose your information:

where required by law
to prevent fraud or reduce risk
in connection with the sale or restructuring of the business

We do not sell your personal data.

Data Retention

We retain personal data only for as long as necessary to provide our services and fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

International Data Transfers

Your data may be transferred to and processed in countries outside the United Kingdom or European Economic Area.

Where this occurs, we take appropriate safeguards to ensure your data is handled securely and in accordance with applicable data protection laws.

Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

However, transmission of data over the internet is not completely secure and we cannot guarantee the security of data transmitted to us.

Cookies

We use cookies and similar technologies to improve your experience and understand how our website is used.

Cookies may be used for:

essential website functionality
remembering user preferences
analytics and performance (e.g. Google Analytics)

Where required, we will request your consent before placing non-essential cookies.

You can control cookies through your browser settings or via any cookie consent tool provided on our website.

For more detailed information, please refer to our Cookie Policy.

Third Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies and we do not accept responsibility for their policies or practices.

Your Rights

Under UK data protection law, you may have rights including:

access to your personal data
correction of inaccurate data
deletion of your data
restriction or objection to processing
data portability

You can exercise these rights by contacting us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@mimcrowd.com

Post:
Marketing in Maritime Ltd
Airport House Business Centre
Purley Way, Croydon, Surrey
CR0 0XZ, United Kingdom